Privacy Policy

At Vitality Coach, we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered fitness platform.

By using our service, you agree to the collection and use of information in accordance with this policy.

2.1 Personal Information

We collect information you provide directly to us:

• Account Information: Name, email address, phone number, date of birth
• Profile Information: Profile picture, fitness goals, preferences
• Payment Information: Billing address, payment method details (processed securely by third-party providers)
• Communications: Messages, feedback, support inquiries

2.2 Health and Fitness Data

To provide personalized fitness coaching, we collect:

• Physical Metrics: Height, weight, body measurements, fitness level
• Activity Data: Workout history, exercise performance, progress tracking
• Health Information: Injuries, medical conditions, dietary restrictions (optional)
• Device Data: Information from connected fitness devices and apps

2.3 Usage Information

We automatically collect information about your use of our service:

• Log Data: IP address, browser type, operating system, access times
• Usage Analytics: Features used, time spent, interaction patterns
• Device Information: Device type, unique device identifiers, mobile network information
• Location Data: General location (city/region) for localized content

We use the information we collect to:

3.1 Provide Our Services

• Create and personalize your workout plans
• Provide AI-powered fitness coaching and recommendations
• Track your progress and provide analytics
• Deliver nutrition guidance and meal suggestions
• Process payments and manage subscriptions

3.2 Improve Our Platform

• Analyze usage patterns to enhance user experience
• Train and improve our AI algorithms
• Develop new features and services
• Conduct research and analytics (in aggregate, anonymized form)

3.3 Communication

• Send service-related notifications and updates
• Provide customer support
• Send marketing communications (with your consent)
• Respond to your inquiries and feedback

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

• Cloud hosting and storage providers
• Payment processing companies
• Analytics and performance monitoring services
• Customer support platforms
• Email and communication services

4.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Legal process or government requests
• Protection of our rights and property
• Investigation of potential violations
• Protection of user safety

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services (in anonymized form)

When you delete your account, we will delete your personal information within 30 days, except where required to retain it for legal purposes.

Depending on your location, you may have the following rights:

7.1 Access and Portability

• Request a copy of your personal information
• Export your data in a portable format
• Access information about how we process your data

7.2 Correction and Deletion

• Correct inaccurate personal information
• Request deletion of your personal information
• Update your profile and preferences

7.3 Control and Consent

• Opt-out of marketing communications
• Withdraw consent where processing is based on consent
• Object to processing for direct marketing
• Request restriction of processing

To exercise these rights, please contact us at privacy@vitality-coach.com

Our service may integrate with third-party services:

9.1 Fitness Devices and Apps

We may connect with fitness trackers, smartwatches, and health apps with your permission. Please review their privacy policies for information about their data practices.

9.2 Social Media

If you choose to connect social media accounts, we may access limited information as permitted by their privacy settings.

9.3 External Analytics and Services

We work with trusted third-party service providers who may process your data on our behalf, including cloud hosting, payment processing, and customer support platforms.

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

Users between 13-18 must have parental consent to use our service.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Providing notice through our platform

Your continued use of the service after changes become effective constitutes acceptance of the updated policy.